Patient Service Associate

National Cancer Centre Singapore Pte Ltd
Outram, Singapore
N
Full Time
onsite
3mo ago
undisclosed
Original
Simplified

Job Description

About the Role

The Patient Service Associate / Senior Patient Service Associate performs both roles of patient fronting and patient assisting.

The Patient Service Associate performs registration, scheduling of appointments, administration of required work process and cashiering services for patients at relevant work setting such as Specialist Oncology Clinics (SOCs) or Ambulatory Treatment Unit.

Some of the Key Responsibilities Include

  • Greet patients and handle patients’ enquiries and over the telephone
  • Schedule appointments for patients and provide patients with relevant information regarding tests and investigations according to Clinic Operations policies and procedures
  • Perform finalization of bills & guide patient to use Self Service Station (SSS) and cashiering duties for services rendered to patients
  • Assist and chaperon doctors in the consultation rooms
  • Record vital signs (height, weight, temperature, pulse, respiration, blood pressure) of patients
  • Prepare patients for physical examination and investigations

Job Requirements:

  • Diploma / A level / Higher Nitec & Nitec / GCE O or N level
  • No healthcare experience needed, full training will be provided