Operations Analyst

Arch Capital Services LLC
Quezon City, Philippines
Full Time
onsite
5mo ago
undisclosed

Apply on

Original
Simplified

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements. This position will be part of the Arch Advantage - US AA Operations team.

  • Interpret data, analyze results and process transactions in various systems in support of the following areas:
    • Submission Clearance
    • Policy & Endorsement Issuance
    • Other operations, as needed
  • Prepare and issue documents and reports accurately, as per specifications
  • Interact with team and customers as required to complete deliverables
  • Communicate issues or queries on a timely basis to ensure quick resolution
  • Assist with troubleshooting and improving processes, as needed
    • Strong verbal/written communication with fluency in the English language

    • Strong analytical and problem solving ability
    • Detail and quality minded
    • Collaborative and team-oriented with ability to execute within an international team
    • Superior knowledge of Excel and Word
    • Excellent communication and interpersonal skills
    • Flexible with changing requirements and ability to learn new processes quickly