Business Process Analyst

Pentrac Itron Sdn Bhd
Malaysia
Full Time
onsite
6mo ago
RM 3,200 / month
Original
Simplified

Job Description

Pentrac Itron is seeking a highly committed and responsible Busines Process Analyst to support our technical team at our Client's site. The Business Process Analyst will play a key role in ensuring the efficient operation of our team by providing strong administrative support and handling clerical and data entry duties. This includes job scheduling and management for technical teams, operations scheduling and status updates, data input and reporting to fulfill quality and compliance requirements, as well as other contributions.

Key Responsibilities:

  • Provide administrative support and ensuring efficient operation through a variety of tasks related to organization.
  • Schedule and manage complex tasks to ensure timely completion of projects.
  • Communicate effectively with clients via phone, email, and MS Teams to provide professional and accurate responses to inquiries.
  • Perform system data entry and periodic updates on client software systems.
  • Ensure customer satisfaction by responding to inquiries in a responsive and timely manner.
  • Maintain confidentiality in handling sensitive information.

Job Requirements

  • Minimum degree holder in any related field.
  • Basic soft skills, especially in communication.
  • Adequate computing skills, including Microsoft Office products.
  • Strong ability to multitask and manage time effectively..
  • Knowledge in statistic will be an advantage.
  • FRESH GRADUATES ARE WELCOME TO APPLY.