In your new role as the Information Management Officer, you will support clients with their document and records management activities including advice on how to use our SharePoint/RecordPoint eDRMS (Nexus) efficiently, construction and development of clients’ workspaces in Nexus, and provide Tier 2 client support to troubleshoot and resolve Nexus Information Management issues. ,

Job details Position status Permanent
Position type Flexible full-time
Occupational group Information Management/Library
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/457410/22
Closing date 05-Dec-2022
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Jen Holley
Contact details Ph: 0401256180
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In this role, you will:
Provide quality information management advice and support to clients to assist them in using Nexus and maximising the value from corporate information management solutions.
Create and update team sites and workflows with a focus on design, user experience and security.
Investigate, diagnose and repair issues, escalate issues to technical experts as necessary.
Identify opportunities, design and implement improvements to existing client sites, business systems, Information Management procedures and other activities.
Maintain and support the integrity and compliance of Nexus, including:

• Migrate data as required between sites and site collections
• Update sites to reflect changes to the organisational structure
• Monitor sites for known technical issues
• Perform quality assurance activities on client site architecture and usage
• Undertake testing of updates, systems performance and changes in the technical environment

NB: This duty requires weekend and after-hours work at times.
Undertake recordkeeping activities including activating RecordPoint on active sites, writing and implementing classification rules, undertaking disposal processes in accordance with our Retention Disposal Schedules and performing quality assurance checks.
Draft, design, develop and document business and systems processes, tools, templates and self-help materials with a focus on continual process improvement to increase efficiency and the capacity.

What we can offer you:

• Supportive work environment
• Newly fitted out office in Brisbane CBD with end of trip facilities
• Flexible work practices, with options for remote working (work from home)

What experience you will bring:

• Experience in document and records management
• Knowledge of information management strategies
• Experience in SharePoint is essential
• There are no mandatory qualifications needed for this role, however, relevant qualifications are highly regarded

To submit your application, click on the Apply link to provide:

• Your resume detailing relevant experience
• A cover letter of no more than two pages outlining why you are interested in this position and how your knowledge, skills and experience in relation to the Key Responsibilities makes you a strong candidate for the role

Applications to remain current for 12 months.

Job Ad Reference: QLD/457410/22

Closing Date: Monday, 05 December 2022

Further information

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Documents

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