Field Service Technician

Da-Com Corporation
United States of America
Full Time
onsite
4mo ago
undisclosed

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Job Description

Job Description

Da-Com Corporation is currently seeking a Copier Service Technician.

Da-Com, a St Louis-based customer-focused technology firm is seeking qualified Field Service Technician to service various office equipment from copiers to printers in the St. Louis and Southern Illinois areas.

The Copier Service Technician provides customer service by maintaining, servicing and repairing office equipment at customer locations within their assigned territory.

RESPONSIBILITIES:

  • Service and maintain customer photocopier equipment.
  • Assess and troubleshoot customer software and hard copy orders for production problems or issues.
  • Maintain and repair company products and copier systems at the customer location. Perform copier machine modifications, software upgrades and maintenance.
  • Repair photocopy equipment that can be hardware or software related.
  • Verify equipment functioning by completing test operations; making final adjustments.
  • Maintain personal inventory stock and parts inventory.
  • Ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments.
  • Handle an assigned customer territory.
  • Coordinate with dispatch and keep them informed of all activity.
  • Document service actions by completing reports, logs and records, as required.
  • Other related duties as requested by management.

JOB REQUIRMENTS:

  • High School diploma or equivalent
  • Prior experience a plus (small/large format and color production processes, office solution equipment)
  • Valid driver’s license
  • Must possess excellent customer service skills
  • Ability to work independently and follow-up with clients in a timely manner
  • Good verbal and written communication skills are essential
  • Detail oriented with the ability to manage multiple tasks
  • Ability to lift up to 50lbs
  • Must be computer literate

WE OFFER:

  • Competitive compensation (salary + commission)
  • Bonuses
  • Medical/Life/Dental/Vision
  • 401K company matching to a certain percentage

Company Description

We are a St. Louis-based Technology firm responsible for the care, guidance, and technology success of Small and

Medium Sized Businesses (SMB) in both Missouri and Illinois. As an organization, we have a culture centered

around hard work, accountability, initiative, good communications, positivity, and respect. These values need to be

prevalent in everything you do and who you are. We focus on doing things the right way and treating everyone as

part of the family.

We are a St. Louis-based Technology firm responsible for the care, guidance, and technology success of Small and Medium Sized Businesses (SMB) in both Missouri and Illinois. As an organization, we have a culture centered around hard work, accountability, initiative, good communications, positivity, and respect. These values need to be prevalent in everything you do and who you are. We focus on doing things the right way and treating everyone as part of the family.