Warehouse Executive

Full Job Description

The incumbent will be working as a Warehouse Executive. S/he will manage and update shipments in the Warehouse Management System.

Responsibilities:

• Managing and updating shipments in the warehouse management system
• Process inbound and outbound orders at the point of delivery/shipment, monitor and expedite deliveries, and coordinate, or resolve shipment issues
• Working with sub-contractors/partners to meet Customers’ expectations and requirements, and regulatory reporting, where applicable
• Documentation processing - preparation of CIPL, OS&D report, On-Hand reports, picklist, warehouse transaction record, billable warehouse activities, and monthly billing
• Provides prompt, relevant, and accurate information to the customer within the agreed time frames
• Explores the expectations and offers solutions to the customer that meet their needs
• Takes concrete action to solve problems and complaints of customers
• Treats the customer in a professional and friendly manner
• Ensuring and responsible for proper and quality conformance of all the customers
• Liaise with transporters for local collection & deliveries
• Coordinate with internal and external customers - Inbound & outbound shipment / Warehouse Activity
• Assisting the Manager with any other duties as assigned on an ad hoc basis

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in any discipline
• Prior experience as an Operation / Order fulfillment executive in a warehouse environment
• Minimum 2 - 3 years of relevant working experience
• Proficiency with the usage of computers such as Microsoft Office (especially in Word & Excel), email, warehouse management systems, and SAP systems
• Meticulous - ensure the accuracy of documentation and reports
• Good organizational skills with the ability to multi-task
• Team player who can work independently with good planning and organization skills
• Positive attitude in learning new skills and adaptability to changes
• Thrive in and able to perform effectively in a challenging, fast-paced working environment.
• Able to adapt to the warehouse environment

Others:

• 5.5 days (alternate Saturday)
• Working location is at Tuas
• Company transport is provided (Monday to Friday only)