Patient Service Associate

Yishun Health
North Region, Singapore
Full Time
onsite
3mo ago
undisclosed
Original
Simplified

Job Description

  1. To receive patients and visitors who present themselves at the counter.
  2. To attend to enquiries from both internal and external customers
  3. To perform admissions and provide financial counseling to patients and
  4. family members.
  5. To ensure that services rendered are entered promptly for charging
  6. purposes.
  7. To receive calls for bed booking and do bed reservations for patients.
  8. To collect payment for services rendered and accountable for payment
  9. collected.
  10. To schedule appointments for discharged patients who require follow-up
  11. at the clinics.
  12. To assist in the receiving. filing and dispatching of case notes.
  13. To monitor the status of each patient's bill in the respective wards.
  14. To maintain the cleanliness and tidiness of the wards' counters.
  15. To assist in collecting data for statistics purposes.