Patient Service Associate
Yishun Health
North Region, Singapore
Full Time
onsite
3mo ago
undisclosed
Original
Simplified
Job Description
- To receive patients and visitors who present themselves at the counter.
- To attend to enquiries from both internal and external customers
- To perform admissions and provide financial counseling to patients and
- family members.
- To ensure that services rendered are entered promptly for charging
- purposes.
- To receive calls for bed booking and do bed reservations for patients.
- To collect payment for services rendered and accountable for payment
- collected.
- To schedule appointments for discharged patients who require follow-up
- at the clinics.
- To assist in the receiving. filing and dispatching of case notes.
- To monitor the status of each patient's bill in the respective wards.
- To maintain the cleanliness and tidiness of the wards' counters.
- To assist in collecting data for statistics purposes.