Frequently Asked Question (FAQ)

Is Talent Search by Epicareer genuine/legit?

Epicareer is a legitimate job finder website founded in February 2022 in Malaysia. We help more than 350,000 Job Seekers from Malaysia, Indonesia, Philippines, and more to find recommended jobs for them.

Epicareer now introduces Talent Search which is a legitimate dedicated platform for Recruiter, Employer, and relevant departments to connect with their potential candidates or Job Seekers.

Both services are built and registered under the same company and comply with applicable laws.

Feel free to take a look at our Privacy Policy and Terms of Service should you need more information about our service.

Is Talent Search by Epicareer free to access?

Talent Search by Epicareer operates on a weekly and monthly subscription-based model, where access to our services is available through a paid subscription.

However, as a special offering, we provide Free Trial Access to new users upon verification of their account. This trial period allows you to experience the full capabilities of our platform before committing to a subscription. Please feel free to visit to stay updated of our subscription model (subject to change).

How does Talent Search by Epicareer work?

Talent Search by Epicareer encourages Recruiter, Employer, and relevant departments to add more potential Job Seekers into their hiring pipeline. Our ATS is enriched by AI to ease you to find the potential candidate based on their job function/position, various levels of experience, location, and language competences the candidate has.

We recommend you to alter your search to the similar job function as there is possibility that our AI couldn’t match with your search e.g changing the Market Researcher into the Marketing Specialist or possible alternative with similar job description.

We are dedicated to enhance our talent pool by continually sourcing skilled professionals from diverse industries and countries, aiming to bring even more value and extensive reach in your search for top-tier candidates.

We believe that by incorporating talents with diverse backgrounds and expertise, you would gain a competitive advantage in building high-performing teams. Our team is dedicated to curate a comprehensive talent pool that caters to your specific requirements, helping you to find the right individuals who will contribute to your organization's success.

I could not register my account. How do I fix this?

To ensure a smooth experience while registering your account, please kindly ensure that:

  1. You are having a good-excellent internet connection from public or personal WiFi to open our website, and receive OTP (One Time Password) to your email and WhatsApp.
  2. You are visiting to register a Recruiter account. If you are a Job Seeker, please kindly visit

In case that you are using the company email domain i.e abcuser@company(.com), there might be a slight delay to send the OTP as your server will need to recognize our email. But if you didn’t receive any OTP email from us, please try to register again after several hours. You may also try to clear browser cache and cookies to fasten your registration on our platform.

Feel free to drop us an email at [email protected]. Otherwise, you may also reach our Support Team through WhatsApp if we could assist you better.

I could not log in to my account. How do I fix this?

Please try one of these practices before Log In to your Talent Search account:

  1. Clear your browser cache and cookies
  2. Ensure if you log in your account thru, instead of
  3. Change or reconnect your WiFi connection

Feel free to drop us an email at [email protected]. Otherwise, you may also reach our Support Team through WhatsApp if we could assist you better.

Can I delete my profile and history?

Sure, you can. If you wish to delete your profile and history on Talent Search by Epicareer, please feel free to drop us an email at [email protected]. Otherwise, you may also reach our Support Team through WhatsApp.

How do I report any irrelevant talents of my search?

If you found any irrelevant candidates/talents while using our service, please feel free to drop us an email at [email protected]. Otherwise, you may also reach our Support Team through WhatsApp.

How does my subscription work?

  1. If you are a free user, you may upgrade your account to enjoy Free Trial Access to experience all the potential our platform could provide. There is no commitment fee applied.
  2. Once your Free Trial Access session has expired, you may consider subscribing to a certain package which is available at Pricing. Once the payment is received, you may enjoy our services according to your plan. We will instantly deduct the payment from your credit card once it expires to extend your session. If you do not want to extend the subscription, you may click the Cancel the Plan button on your active package before it expires. It will not affect your experience at all.