Frequently asked question

I do not have a resume. Can I still apply for jobs?

Yes. As long as you have a LinkedIn profile, you can still get job recommendations and also apply for jobs.

Where did Epicareer get all of those jobs to recommend?

Our Al browses deeply through the internet to find jobs that suit you. We read and learn the job's requirements + description, then match it with information that you provide inside your resume/cv such as work experience, skill, and location.

Does Epicareer genuine/legit?

Epicareer is a legitimate job finder website founded in February 2022 in Malaysia and has helped more than 120,000 job seekers from Malaysia, Indonesia, the Philippines, and many more to find suitable jobs for them. All users do not need to commit to our site and may request that their profile and history be deleted from the Epicareer website.

How do I delete my profile and history?

If you want to delete your profile and history on Epicareer, please contact us via email at [email protected]

How do I report the scam?

If you've seen a scam job vacancy that you'd like to share with us, please contact us via email at [email protected]

Why certain elements in my resume can't be identified?

Although Epicareer can be accessed by everyone in the world and can identify multiple languages, our Al works best by identifying texts in English. Certain criteria also need to be met. For example, when it comes to the phone number we highly suggest that it started with the country code. Example: +60 (Malaysia), +62 (Indonesia), and +65 (Singapore). Or if it's a working experience, make sure the section has the company name, position, location, and duration of your experience in (at least) month + year format. Example: January 2021 - March 2022.

Why did Epicareer fail to process my resume?

Epicareer's Al works by identifying texts in your resume. Some resume file formats such as PNG, JPEG, or JPG can't preserve the quality and shape of the text. We highly recommend you submit your resume in a vector-based file format like .PDF, .DOC, or .DOCX.

Got more question? Our team always standby to help you. Send your questions, concern, or complaint to [email protected]