ServiceNow Consulting Manager

A ServiceNow Consulting Manager is sought for a full-time, fully remote position with a ServiceNow Partner. This role combines leadership, technical expertise, and client relationship management to drive successful ServiceNow implementations.

Key Responsibilities

• Lead and mentor a team of ServiceNow consultants, fostering their professional growth and ensuring high-quality project deliverables


• Develop and execute ServiceNow implementation strategies aligned with client business objectives


• Manage multiple client engagements simultaneously, overseeing project timelines, budgets, and resources


• Conduct discovery sessions to understand client requirements and translate them into effective ServiceNow solutions


• Provide thought leadership in ServiceNow best practices, ITIL processes, and industry trends

Qualifications

• Minimum 5 years of experience in ServiceNow consulting, with at least 2 years in a leadership role


• Strong understanding of ITIL framework and IT Service Management principles


• Excellent communication and presentation skills for effective client interactions


• ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist) preferred

Benefits

This position offers competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, and Vision insurance


• Generous Paid Time Off (PTO)


• 401(k) retirement plan with company match


• Professional development opportunities and ServiceNow certifications


• Flexible, fully remote work environment

Join our team to drive digital transformation and enhance enterprise service management for leading organizations worldwide.

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.